Reviews

10/10

Just had new granite countertops put in, and with them a new and more stylish set of kitchen sinks and different faucet configuration. Nothing aligned with the previous hookups. The person who was going to do the hookup didn't show up, so on a whim I called up Drainworks on a Sunday morning. Got a call back almost immediately, and was given a time for Monday morning, which unfortunately was not possible for me. Got another call back after lunch, things had been arranged a bit, and I could expect someone at noon. Perfect. At noon, the dispatcher phoned to say that a plumber was in the neighbourhood, and Phil showed up within a few minutes of that. Very friendly, clean and professional looking, he immediately gave me company ID, put plastic bags over his shoes before entering, assessed the situation, gave me a quote based on printed list, did exactly as he said he would, tested everything several times to make sure the seals were good (redid one he wasn't satisfied with), and was on his way. From beginning to end, this was one smooth, painless operation. They deserve the high ratings.

Approximate cost of services:
$335.00
Was this review helpful?
Company Response

**Thanks Greg** We appreciate your review. We are certainly happy to know that you were satisfied with our service and that we were able to adhere to your schedule, especially since you were stood up by another company. We do strive to raise the bar in this industry and it is encouraging that you took notice. We look forward to being the plumbing and drain service providers you can rely on.