Jean from Surrey

My experience with Penfold's was practically perfect in every way. Michael listened to my roofing needs and responded with a range of choices that addressed all of my concerns in respect to materials, rain runoff paths, animal deterence, skylights and budget. He explained in full the process that the installation would involve. The crew that did the work arrived on time every day, used their time effectively, kept a quiet worksite (aside from necessary tool noise), and left each day only after materials and debris had been appropriately cleared and stowed. (After 4 days of work, the only bits i found left behind were a small amount of tiny scraps and 5 nails. As a pet owner, I like to be alert to such potential hazards.) All staff were friendly and courteous. Field supervisor Ron checked in daily to monitor the site, and together with Michael, conducted a final inspection with me when the job was complete. They addressed the few small outstanding issues I had with ready willingness. For homeowners looking for a roofing company that knows and values "old-fashioned" qualities of customer service, professionalism, integrity and trust, then Penfold's should definitely be among those they consider to do their project.