Mohammed Salim from Toronto

Recently I moved my stuff from Scarborough to Brampton. I contacted three moving companies and requested estimates from each of them. The GTA Moving quoted the highest amount but they mentioned that they will match the price of other moving companies. So I negotiated and got them match the price of second highest one. So they reduced the price from $650 to $600. The reason for choosing them was my simple logic that higher price means more reliable service. At the time of my confirmation, I informed them that the elevator was booked at Scarborough from 4:00 PM to 6:00 PM on April 28 and from 11:30 AM to 2:30 PM at Brampton on the delivery day. The people showed up at 3:30 PM on April 28 and started charging me from that point of time despite knowing that elevator won't be available until 4:00 PM. Just at 4:00 PM I was asked to pay upfront with a credit card with a blank amount. I refused to do so. So they called their supervisor who initially asked me to comply. I told I was willing to pay a reasonable amount as an advance but can't sign on a blank amount. Then supervisor told me not to pay and asked his people to start the work. To my utter surprise they had not brought any material to wrap & protect furniture, no moving pad, no shrink wrap and no scotch tape. They came empty handed just with a Moving Dolly. Upon finishing their work, they charged me from 3:30 PM. During loading, one table with glass top was stacked wrongly. It was just by chance that I entered the elevator and just at that moment, the glass top came out from the table and broken. They attributed it to my mistake and didn't entertain my insurance claim. On the delivery day, their people showed up at 11:53 AM although the elevator was booked from 11:30 AM. With this bitter experience, I won't recommend anybody to use their services.