Thomas from Ottawa

I will start with the bottom line of my thoughts on working with OGC, which is, if asked by a friend, I would recommend them. On the whole it was a positive experience, the bathroom they designed and built for us is tasteful and well-built and they were good to work with and very professional throughout the experience. If you want some more detail I will include it below. Sales We started off working with Nick, who did sales and the basic design and needs with us. We had three other quotes as well and, for what it is worth, OGC was the highest bidder. But we were also very impressed with their well laid out and explained process that Nick walked us through. Design/Materials We started off working with Tanie, who we felt didn’t really want to listen to our wants but did help us design a practical bathroom that will be great for resale. Tanie left the company half way through the design process. She was replaced by Deirdre, who I have to give huge props to. She did an great job taking over without a ton of documentation and really helped steer the design more towards what we were looking for. She also had a lot of really practical suggestions, it was good to work with her. Build Michael was our project manager and Edgar of Laverne Home Improvements was the lead/owner of the sub-contractors who did the build. Both were great to work with in their own way. Michael was really good on the communication front and kept us well informed on what was going on. Edgar and his team did their best to work around us and produced a nice finished product without any real major snags. The project was on budget and on time. Communication As I mentioned OGC has a great process and were pretty good at communicating with us throughout. If I had one gripe it would be that they often didn’t seem to have communicated with each other. For example we had a bit of a miss communication around the bathroom door and everyone said someone else would buy it. It all got sorted out, but probably would have been easier if it was just communicated up front. Finished product: Looks really nice, seems to be well built. It was more expensive than we would have hoped but the costs were well inventoried for us and there weren’t surprises. Besides a few minor finishing details that didn’t get done perfectly (e.g. the grout) the work seems to be of really good quality and it seems like it will last well. We are quite pleased with it all, it really turned out better then expected.

My wife and I hired Green Works to strip away our very overgrown back yard an install new sod and gardens. Their general manager, Kellaway, was very professional right from the get go but also very open and honest about what they were going to be able to do for us. Despite it being peak season they had their team in within under two weeks. All of the contractors were very polite and the end result looked fantastic. When, a few weeks later, I ended up over watering it and killing part of the lawn (I am not great with grass) they were even willing to come back and repair some of it for me. Overall I would really recommend this company, they did great work for us and were complete pros.

Our old furnace was starting to fail in the coldest part of the year so we started to get some quotes to have it replaced. Greg from Reliable was certainly the most knowledgeable and honest representative from any company we talked to and was a big part of the reason we went with them. When we finally decided to go ahead and get the furnace installed I called Greg at about 4pm and the furnace was installed and working by about 2pm on the next day, very impressive. The installers were polite, professional and very efficient, which was an added bonus because it was about -30C the day they did the install. As for the furnace it's self it is quiet and does an amazing job of heating the house consistently. In the end it was an easy process with very pleasant people done extremely efficiently. I really can't see how you could do any better then the service I got from Reliable, it was absolutely top notch.

I have so many good things to say about this company. Within 6 hours of my speaking with Andrew he was at my house to give me a quote. He was extremely professional, friendly and most importantly, honest. I was ready to spend the money to replace our eaves if need be, but after checking them he gave me some advice and recommended that I leave them and call him later if it got any worse. He also stayed late to do a quick job with our downspouts and charged very reasonably for it. If you are looking to have eaves troughs or downspout work done in Ottawa Andrew and this company are fantastic I very highly recommend them.