Erin M from Toronto

I would very much like to recount my experience with TGLC and hope that it helps other potential clients make the right choice. The kitchen in my tenant's apartment was in dire need of an update. The existing kitchen was likely installed in the early 80's and we got every possible day out of it! I was expecting my tenants would be vacating and had a short window of opportunity to get the kitchen redone before showing to prospective new tenants....so began my search... I was looking for quality, durability, clean job site, timeliness, and within a budget. I searched many potential suppliers (from Big Box outlets to boutique to my regular general contractor). Much to my dismay I wasn't getting the full complement of requirements filled by any firm....until I walked into Gracious Living on Davenport. Sabitha and Yanita met with me...they were both bright, enthusiastic, pragmatic and gained my confidence within a few short minutes. They came to my home the next day to get a first hand look at the area, existing layout etc. My needs were explored, design options assessed and my timelines respected. The three of us met in my home with their final suggestions within a few days of our first meeting. I was presented with incredible design choices that fit perfectly into the open concept and existing colour/decor of the living area which meant I didn't have to touch anything else. My requirements for durability, budget and quality were met by sourcing high end, Canadian non-custom cabinetry and materials. Sabitha and Yanita had been incredibly thorough even including a detailed project plan with milestone dates. My only hesitation at this point was what if the project drags on? This objection was overcome and the project began. The project management, ownership and constant oversight of Yanita and Sabitha was incredible. These ladies are truly amazing and went beyond the call in so many areas. Ranga is the general contractor who did the demolition, prep and tiling and he somehow made a 100 year old house seem almost square while maintaining a clean job site and the bonus is he is a wonderfully professional and patient man. The cabinet installation was done by highly skilled craftsmen...real quality and attention to the finest detail. The final piece is the countertop and this is where Xandra stepped in to project manage the supplier on site on a long weekend. There were challenges during the install but Xandra remained calm, persuasive and in control to ensure that we got it done that day and it was without compromising quality. So overall I cannot come up with enough superlatives for my experience with TGLC, their employees and contractors. I can't wait to enlist them again and would not hesitate to recommend them. On time, on budget, high quality workmanship and materials, professional, thorough and incredible initiative from each individual. Thank you all, Erin M. As a side note my tenants renewed their lease and love the kitchen ... it may have been the Reno that kept them!