We first met Gilles in May 2013 when he was contracted by a local company to install our new fireplace insert. They had begun the initial preps for the install when, to our greatest disappointment it was discovered that the company (not GI. Joe) had mis-measured and install of that unit was not possible. Gilles made several phone calls and a couple of hours later the correct insert arrived at our door and he accomplished the install for us to have our fire that evening. He and his colleague also offered to move a dead hot water tank from my basement to my truck...just because...Wow! More recently I was having problems with our furnace and Gilles came and made the repairs expeditiously. Now what's really worthy of mention is Gille's integrity in the running of his business. Previously with two established furnace repair companies that I had in for repairs it was not possible to establish the calculation of their exorbitant charges. I had checked on-line the cost of the parts disclosed to me and what I was billed was actually multiples of the available cost. And not to mention the amount billed for the short period of time they spent at the house. Whereas with Gille's repair I had no questions. In fact I was blown away by the service and the fair cost his company provided me. Gilles is upfront, helpful and honest. We give him an 11 out of 10!
- Approximate cost of services:
- $325.00
- Company Response
Thank you for your review. We strive for customer satisfaction, reasonable pricing and developing excellent rapports with those who hire us. It is so nice to hear feedback like this Robert- much appreciated.