suffering from a case of unscrupulous developer installing an inaccessible heat pump unit that is prone to breaking down, i was desperate to find a reliable, responsible and effective company that would look into it. plenty of others looked at it, with no results, until, thanks to my neighbour, i got the info for Premi-Air, and thanks to their professional and extremely competent service, the unit was fixed for now, with a proper assessment of what my options are so i can plan and budget. their agent, Pretesh, was punctual (who can ever say that??), professional, and most importantly, actually figure a proper way of accessing the unit without breaking his neck. i am so thankful, and would recommend them happily...
- Approximate cost of services:
- $300.00
- Company Response
Hi S.E.,
Thank you so much for your kind words about our company. Pritesh is truly a gem and we are so fortunate to have him as part of our team. Always on time, always calm, always professional, always soft spoken and always with a warm and friendly smile. He isn't just a highly skilled technician to us, rather he is a dear friend and a true inspiration.
I want to thank you so much for taking the time to acknowledge our effort and express my personal appreciation for this. We have built our company one customer at a time by treating each one as our family. We are blessed to have many fine clients like yourself and are grateful for this. Please feel free to call us whenever you need our help.
Best Regards,
Joe Simon