Fahim and Dave provided excellent service in installing our new water heater. Fahim provided a great quote for the water heater we wanted (a Bradford White), and Fahim and Dave both came to install the water heater in our new home. Dave took care of most of the installation, and clearly is a seasoned professional. Moreover, he took great care in re-routing pipes to position our water heater so as to reduce the chance of someone (particularly our kids) accidentally triggering the emergency pressure release valve. He also raised the natural gas valve so that it was only reachable by an adult. I greatly appreciated his attention to detail and conscientiousness. Dave didn't simply choose to install the water heater in the simplest and quickest way possible for him - Instead, he made sure that the installation met our needs, even though it was more work for him. I note that that this was over the Easter long weekend, when he could have tried to wrap up as quickly as possible to spend time with his loved ones.