Reviews

0/10

If I could give them 0, I would. Ordered a couch and love seat at the beginning of April with a June 15 delivery date. They immediately charged $2800. June date comes and goes without so much as a call or notice from them. WE follow up and they say it is re-scheduled for July 4. Again, the day comes and goes with no delivery or call. WE call them again and they say end of July. We have had enough with the delays and the crappy customer service at this point and want to cancel the order and get a refund. They agree to the refund and say they would process the credit back to my credit card later that day. It is now been 4 days and they still have not credited back my card. I've called every day and they say they will get to it but does not happen. They are either thieves or totally incompetent! I've now started a dispute resolution through my credit card company to get my money back. I'd never recommend them to anyone but if you do buy through them, especially large purchases that require a future delivery, make sure it is bought on a credit card and file a dispute before their 90 day protection window if things don't go as planned. Just a brutal experience with totally incompetent staff.

Approximate cost of services:
$2,800.00
Was this review helpful?
10/10

Matt from PURAIR came out to my house yesterday to clean our ducts. He was on time, professional, thorough and friendly. My family was very impressed with the quality of service. We have just moved into the house and the ducts were extremely dirty. We saw what was removed and shocked how bad they were. We'd fully recommend him to anyone. Thanks again, Paul and Jenny

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Paul, it was a pleasure helping your family with the cleaning. Thank you for taking the time to write this review.

10/10

We just moved into a house that had a rat issue. Chris from Westside identified and blocked potential entry locations and set traps. He also did an outstanding job to clean and sanitize an incredibly difficult location in our crawl space to deal with the source of the problem. The previous owners had a pest control company come in but they never addressed this location. Thanks again to Chris and Westside.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thanks Paul! Our pest control technicians are willing to get into some pretty crazy spaces! Glad Chris was able to fully eliminate the rats and clean-up the crawlspace for you guys.

10/10

George was extremely knowledgeable and helpful in assessing our security concerns and ways to address them. Very professional installation and we are very happy with system and support so far.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

If you have any questions or need any help please call. Thank you for your kind comments.

10/10

Just moved into a new house and been getting jobs done. One of them was a new furnace and water heater. I found Laurenzo to be very informative, straightforward and to the point during his initial visit. When he came out to do the work, he was prompt, tidy, and the finished installations look and work great. Thanks again.

Approximate cost of services:
$7,400.00
Was this review helpful?