First at the store, it was suggested that we book an appointment to have the manager come to our home to do measurements. Riz came out to my house to do an initial site inspection and quote. We wanted to convert our wood burning fireplace in our basement into gas with and insert. Riz was very professional and had great recommendations and was able to stay withing our budget. The install took a couple days longer than usual due to some minor complications, we have a cedar shake roof which can not be walked on, but the guys took great care in completing the job. The 2 guys that did the install were professional, knowledgeable and did a fantastic job! (Thanks Gursh & Jefan). They even took the time to do an excellent clean up, as to not leave me with anything. I also appreciate the great customer service they give with a "same day follow-up call" to make sure all is well after install! I would like to add, that this is the 2nd gas fireplace purchase and install for us over 8 years with The Fireplace Depot. Thanks again for the great customer service and satisfaction!
- Approximate cost of services:
- $4,500.00