We have avoided fixing this for as long as we could. We had a bad cost and service experience with another service company and I did web based research this time before calling DrainWorks. The almost too good to be true stories on the web site turned out to be accurate. The appointment time for 0900 was confirmed the nite before. I though RIGHT????? Well, Matt was unloading the truck at 0900. I had so little faith to begin with! That changed almost immediately. He wore Booties over his work shoes and when bringing in the wheeled auger the auger wheels got booties. To begin with, the cleanout is in a finished area. Matt worked without leaving any mess. Matt confirmed the structural condition of the system to town service with the camera! The completely obstructed kitchen branch was cleared and I SAW MYSELF that all the obstruction was gone. Matt used the camera because we wanted a full check. My wife was used to cleaning up after service personnel. This was not necessary once Matt completed the job. He did his own cleaning. We recommend DrainWorks for any such plumbing. We will highkly recommend Drainworks to our family and friends.
- Approximate cost of services:
- $264.00
- What could this company do to improve their services?
- Nothing-its great
- Any advice to offer fellow homeowners facing a similar project?
- USe this firm. The staff are hourly and not on commission. They take the time to do a real good job.
- Company Response
**Thanks George** It was certainly a pleasure to read your review. We are so pleased to hear that you were satisfied with our service and that we have obtained your faith, especially since you had been let down in the past by another company. We look forward to being the plumbing and drain service providers you can rely on and we appreciate any recommendation you make on our behalf.