We woke up to a very wet basement after a heavy rain storm. We determined that there was most likely a crack in the foundation in one area. We contacted Aqua Tech based on the positive reviews on HomeStars. Andrew came the next day and gave us a quote for excavation, crack repair and waterproofing of 6 feet of the foundation exterior. He took the time to explain the process which I appreciated. We were anxious to get the work done and Andrew assured me that they could do the job in spite of the cold and ice. He got me an appointment in a few days - I believe he had to move things around a bit since it was a bit of an emergency. Work went ahead a few days later with 2 guys working in -15 degC weather. Andrew came by a few times to check on the job. In the end we needed 8 feet excavated instead of 6 so the price went up a bit - had to be done though. The crack travelled quite a distance. That evening (a Friday night) the water was STILL coming in. I called Andrew right away and he came with another manager to have a look the next morning. They determined it was most likely draining water that had been accumulated in the concrete block foundation prior to the waterproofing and it may take a few days to drain. Here is the brilliant thing - they did not ask for any payment until we were all sure that the leak had stopped. Well, the leak stopped within the next week and now all is well. I called Andrew and happily paid him for the work done. These guys provide a guarantee with their work and stand by it. I would not hesitate to use this company again and recommend them to others.
- Approximate cost of services:
- $1,400.00