Purchased extended warrany for my dishwasher..called 21/2 weeks ago to set appt...I was told i'd get a call in the am to let me know when they'd show up...when they didn't call I left 3 messages on machine as they don't answer the phone...I finally cancelled the appt as by 2:00 i'd heard nothing...then of course they didn't call back and the tech showed at 430 after i'd gone..took them 5 days to come back..he said he needed spinner arm parts and might be back in 2 days..that was 8 days ago...ive left messages on the machine I always get and sent emails to badboy to reftify...finally someone from the repair shop called me yest. and said yes the parts are ordered but they needed authorization from badboy first due to it being and extended warranty..then I asked her about the timer issue and she said she had no notes or parts ordered for that...so im still waiting to get the spinner arms repaired and then they'll still have to now figure out why the timer wasn't looked at...2/12 weeks and still not repaired and horrible cust service at the repair shop badboy in Burlington uses
- Approximate cost of services:
- $700.00