Toilet replace,unclog shower and shower taps replacement
Day 1 (26 Mar)To keep it short and sharp. Unprofessional job done and deeply overprice. I have tried their service Today. The Lady got my hp number wrong (i was told by her), waited for call from 10am to 1pm. No call. Finally call them at 12:30pm for confirmation and the lady told me Travis will be coming in half hour. Travis was nice and friendly, however the job done is far from satisfactory. Shower taps installed were uneven, one tap protruding further from the wall than the either, one of the dry wall was cracked, dented and chipped off during the work, which is fine with me as Action Auger has agreed to pay for the repair on this but the thing is, I need to take time off to get someone/contractor out to do this extra work, worse of all after he left, I found 1 burnt mark on my bathroom floor (likely done by the solder) and a cracked tile on the wall which I will inform Travis tomorrow when he to come to my home to remedy my situation. I am interested to know how this will turn out. Apparently, I was looking for solutions to my problem, but I got more problems now than solution. Will update my case in due time.....Day 2 (27 Mar): Okay, Travis came and fixed the tap issue. I showed him the rest of the damages which he created yesterday, the burnt mark on the bathroom floor and tiles. He was in denial at first, so I told him to take a pictures and informed the owner, Brham on the situation before proceeding further. He did. I will sent the owner an email with pictures tonight. Will update my case and share with you in due time. (1st May) Spoken to Brham, we have come to an reasonable settlement for the damages and I am satisfy with it.
- Approximate cost of services:
- $1,500.00
- Company Response
Thanks for the review!