Last year I needed to replace our roof. After calling National Star Roofing Specialists, Sokol dropped by to discuss our job and to provide us with a quote. Once we agreed on terms, his team did a great job, finishing both on time and on budget. All the time while they were working on our roof Sokol's team was extremely polite to my family and I and always accommodated our requests. Further, when they finished the job they left the yard extremely clean. This spring, I had an issue with my roof so I called Sokol. He showed up with a team within three hours and checked on my problem. Even though our issue was clearly non-related to Sokol's work, he spent over half an hour helping me to rectify it, a problem related to stucco on my chimney. I would definitely recommend contacting Sokol at National Star to anyone looking to replace their roof. Sincerely, Colin and Jennifer
- Approximate cost of services:
- $13,000.00
- Company Response
Thanks for writing the review, Collin. Honesty is a virtue that defines our business. When we give a client like yourself, 15 years of warranty on labor, we actually mean it. We will come running to deal with any issue you might be having, roof related or not. When you try your best to do a job to perfection, you can sleep safe knowing that no problem will arise due to your work and no-one can criticize it. This way we can concentrate on going forward and not look back. I hear it almost every day how companies do not respond to their customer concerns when there is an issue and I ask myself how can they live with themselves knowing that they have taken advantage of someone who trusted them. It is not a matter of good or bad business practices, it is a matter of fairness. Let us know if you ever need anything else. Thank you.