James from Ottawa

I was referred to Frank Haverkate by a friend who was very happy with his work. However my experience was not overly positive, I knew I had mold in the basement and I wanted to ensure that there was none in the main level and find out the extent downstairs. When I phone for a quote the woman told me it was going to be between 800 and $900 at most for the size of my home. When Frank arrived he informed me that it would be $1000 which I paid. The appointment took about half an hour and seem to be relatively thorough? I was also told by both parties that they would be able to refer me to somebody capable of doing the work, and Frank told me if I had any questions regarding the report I could call him to discuss it. I received the report on Wednesday of the next week as promised, and called Frank to get the referral and discuss the report. My phone calls were never returned!! Also my name was misspelled on the report, I understand this is being picky however combined with the other factors might experience with Frank has left me feeling dishonestly removed from my hard earned money and misled, or at the very least that the Corporation is Mickey Mouse, with extremely poor customer service! I have highly recommend looking elsewhere! James

My wife and I are preparing to move into our first house together, with the baby expected in a month or so. The house we are moving into had mould in the basement and being a new young couple money is tight but it was important to ensure the environment is healthy. I met with for contractors to get quotes for the mould removal, Gilbert one of the owners from Green Stream came out to the house for a quote, when he was there he was the only one to point out the asbestos that was clearly visible. He gave me a very fair price to complete the total job removing everything that was contaminated including the asbestos. He also assured me that anything that would be a surprise would be taking care of at the quoted price. I'm happy to say that I dropped off the keys to the house and return several days later to meet with Gilbert and inspect the work. It was exactly as he said it would be the crew even took an extra day to ensure that they were thorough. On top of everything Gilbert told me if I ever had any problems regarding any construction matters with the house to give him a call and he can refer me. I did take him up on his offer for other contractors and that turned out to be a positive experience as well. In conclusion the price was very fair especially because the work was very thorough and there was absolutely no problems. My wife and I as well as baby to be are very excited to be in our healthy, safe home!! James