Repair to boiler of hot water heating system
I called MacKay because my boiler had stopped working. I was looking for a new heating contractor, being extremely dissatisfied with the previous company. MacKay sent someone right away. He was prompt, and knowledgeable about a less common heating system. He identified the problem quickly. It required a new and expensive part be ordered. Because I couldn't afford it right away, he set up a temporary solution. When I could finally afford the new part, the same serviceman (Jason) came to install it. Again, he arrived promptly, worked quickly (saving me money from the quote) and was pleasant and efficient. I will definitely be using this company again. In fact, I have asked to be called to have my air conditioning serviced in spring. Everyone I spoke with there was friendly, courteous and knowledgeable. They didn't try to pressure me but accommodated my financial circumstances. Code 025
- Approximate cost of services:
- $700.00
- Company Response
Being a family owned and operated company, we totally understand, financial ups and downs. We are local, and we are very human. We are ethical, honest, educated, and very compassionate. We build relationships not just make a sale. The relationship is extremely important to all of us. We are a work family, not just a company. Thank you for this shout out for Jason. He is a very caring technician, here at Mackay Heating and Cooling