Reviews

10/10

Alex arrived within 24 hours of me calling him, and immediately got to work analyzing our old washing machine. It had stopped spinning, and there was a burning smell. He thoroughly looked at the parts of the machine, did what needed to be done, and now the machine is working beautifully. Thank you Alex!

Approximate cost of services:
$108.00
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Company Response

Hello Linda, thank you very much for your kind review. We work very hard in ensuring that things move as quickly and efficiently as possible. We are very glad that you were happy with the service Alex provided and we will send him your regards.

have an amazing day!!!

10/10

Their service was excellent. The owner promptly sent John to assemble our new bed, and on Sunday of Thanksgiving weekend! John was professional, efficient, quick and friendly. He also came over two days later to adjust the height of the bed to make it more comfortable. Our new bed looks great and is very comfy. Thanks, Ikeaman.ca. !!

Approximate cost of services:
$165.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Linda, thank you for your kind words! We're thrilled to have provided you with excellent service, even on a holiday weekend. We're glad that John's professionalism, efficiency, and friendliness left a positive impression. Ensuring your comfort is our priority, and we're delighted that the adjustment helped. If you ever need assistance in the future, don't hesitate to reach out. Enjoy your new bed and thank you for choosing Ikeaman.ca! 🛌✨ #ExcellentService #ProfessionalAssembly #CustomerComfort

Toronto Designers

First Review

5/10

Susan was very pleasant, but if I had to do it over again, I would have relied on my own good judgement. The colour she suggested for the condo walls turned out to have a green tinge, and I told her I did not want or like green. She also charged for every bit of advice asked in 15 minute intervals, even if it only took 2 minutes to answer. It was too expensive for the services I received.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Linda, I am so sorry to hear you were disappointed in the colours. We were coming up with some great ideas together for your space and your review on Houzz was perfection for this same project.

As for my charges, I don't actually charge for every quick response, but when I have to get my head into a client's space to be sure I give the right advice, it takes time and then yes, I do have my fifteen minute minimum. You seemed to have had no issue with this two years ago so it's disheartening to see it in writing here after so long.

I would love to personally chat with you to fully understand what went wrong. Do try to connect to me personally so we may be able to resolve this.
susan@torontodesigners.com