Absolutely unsatisfied! The salesman was extremely pushy, felt harassed when they decided they wanted to do the work in the middle of winter (January- in below 27 weather) rather than in the spring which was agreed on after the material came in late for our original November install date. The installers which I fell bad for were left in the dark, They were simply going to install this product over our deck which we paid extra to repair - we had to stop them and have them call the salesman. The results from the January install was really bad. After fighting with them for 4 months they finally came back to fix it. It's much better now but still not perfect. The company is extremely hard to deal with. My summary is that they want the money but couldn't care less about the customer. I would recommend anyone to stay away. Been nothing but stressful.
- Approximate cost of services:
- $16,000.00
- Company Response
Anne, thank you for your review. As the Vice President of Clicklock Roofing, I am always interested to receive feedback from our customers about our services and products. I am so sorry to read about your situation and I would very much like to improve on the experience you had with us. Unfortunately, I do not have the situation you are speaking of documented in our files. If you could please contact me at (905) 698-0466 and ask for Keith. I look forward to hearing from you Anne.