Reviews

10/10

My wife and I were very impressed with the level of professionalism exhibited by Frontier Flooring. Combined with a genuine passion for their work, I would have to say this is one of the best contractors we have ever dealt with. They obviously take great pride in their Homestars rating and, not content to rest on their laurels, work hard to maintain and improve upon their reputation. We had other reputable companies in for estimates, and there was a noticeable difference in the level of knowledge, expertise and thoroughness and yet, Frontier's price was significantly lower. One well known company quoted us about 15% higher and they wanted us to hire a plumber to come in and remove and re-install our radiators. We dealt mostly with estimator and on-site project overseer- Peter. His experience and expertise border on artisan qualities. We were also refacing our fireplace and installing a stone feature wall and, on advice from many others, had other contractors in first to complete this work. Before we had even committed to Frontier (we were still looking at other quotes) we called Peter while the stonework contractors were in to get his opinion on the kitchen sub-floor. He came over within 30 minutes. While he was here he began talking to the stonework contractors and it quickly became apparent that it was going to be difficult to do the stonework first (for instance they would have to "glue" the first layer of stone- free floating 1" above the exisiting floor and then build the floor up and underneath- not exactly ideal- structurally or aesthetically). It was quite apparent that when Peter was talking to the other contractors that he was in a league of his own- not only in expertise but his passion and commitment. We went with Frontier and choose Mirage Maple Auburn. Our house is 80 years old- and the floors were original. This posed many challenging levelling problems. Peter's attention to detail and quality was truly remarkable and essential for an old home like ours. Even with all his experience- it was nice to see how excited he was in doing a good job and in beautifying our house. He had great ideas- like "reducers" at the feet of the radiators- which not only eliminated the need to remove the radiators but also make for a very nice architectural detail. Our new floors make it seem like we have a brand new home. An important note- after having the stoneworkers back in after the floors were installed- they had some stones fall and gouge our new floors. I called Frontier (Angelo and Frank) and they were very understanding. They immediately dispatched someone to come by and replace the damaged boards out of good will!!. Thanks to Frank, Rob, Angelo and Peter - we will recommend you to all our friends (and have already done so).

Approximate cost of services:
$8,000.00
Was this review helpful?