We contracted Trademark after evaluating a number of other approaches & companies. The fact that all payments are made directly to the trades & suppliers gave us peace of mind. The designer that Trademark suggested did a spectacular job of coming up with a new look for our 1974 Silver Springs home and at a very reasonable cost AND he was done in less than two weeks ! Mark was assigned as our project manager from the start and saw the project through to completion. His attention to detail was admirable and even got trades to redo work that I thought was adequate. I was allowed full access to the house during the project and so could meet the trades and discussed finer points or options and they made numerous valuable suggestions.The process Trademark use for budgeting and tracking expenses kept us completely up-to-date on a bi-weekly basis with ample opportunity to detect problems and have them corrected ( even after the project was completed and everybody was paid ! ). Mark's approach of "if I won't do it to my house I don't want to do it to your house" is not just words but a conviction that's carried throughout the project. It was immediately clear that Trademark attracts and retains the cream of the trade crop in Calgary and it shows in every step of the way. Their time estimate of 4 - 6 months was spot on even though we discovered asbestos in the old kitchen floor that had to be removed under strict environmental control which added almost two weeks. Any errors or corrections I needed done was dealt with quickly and minimum fuss even when we changed our minds mid construction ! In all our dealings with Trademark I found them to be very reasonable and approachable ( Mark even agreed to be the point person and provide trades people if I need them for maintenance work on a rental property while I was holidaying in Hawaii during Xmas! )
- Approximate cost of services:
- $400,000.00
- Company Response
Thank you Robert for your detailed review! We are very pleased to hear we met or exceeded your expectations. It was a pleasure working with you both to remodel your home and congratulate you on putting together a fantastic design with the Architect and Interior design team.