Reviews

1/10

I purchased the home nearly 1 year ago. We performed our pre inspection and notice a few items that were incomplete and also notice that the home was filthy with dust and construction garbage. We were told that the home would be cleaned prior to the moving in date. (2 weeks later) The day we moved in I noticed that the home was not cleaned and nothing the was indentified in the pre inspection was completed. Almost a year in and I am still trying to get these items completed. The people at Zancor provides me with a date and assures me that it will be completed, but the date comes and goes and nothing happens. One example is a piece of valence trim and a bathtub stopper that needs to be installed. It's been almost a year, the last email I received I was told that it would be completed on October 29 2014. It is now mid December and still no success. I will have to put it in my 1 year form and possibly go to conciliation to get This simple item resolved. Zancor has been very difficult to deal with because they tell you what you want to hear but do not deliver. Another significant item is that my home was not built to meet code. The lasted building code required that a smoke detector is installed in every bedroom and in the hallways. This is not the case for my home built in 2013. I am not sure how this passed inspections but it certainly raises questions. I do not recommend Zancor as a builder of choice. A friend purchased a tribute home and the difference is night and day. Zancor homes use cheap materials and have very poor customer service.

Approximate cost of services:
$700,000.00
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