My fiancé and I went to the cooking show recently. It was informational and the products seem amazing, I haven't had a chance to crack into them just yet but I'm hoping I won't be disappointed when I do.
The only issues I had was that we were told we'd get $100 off just for coming to the show and then during purchasing one of the chefs said they would give us $100 off a product cause we were taking a 3rd item. When the purchase papers were drawn up we were only given $100 off and when I asked where the second $100 off was I was treated like I was going crazy. They insisted it was just the 1 $100 off. Then during signing I noticed a lovely little fee of almost $300 for shipping. This did and still irritates me, I asked about it and again it was like I'm an i diot. I got a response of "its shipping charges". Yes I realize that but since I drove MY own car there and picked up MY products, no one delivered them to me. When I'm paying $3000 for pots and pans it seems beyond ridiculous to add $300 on for shipment. Why is it the customers responsibility to pay this?? It shouldn't be. I own my own company and if anything the cost of shipment should be included in the price. We had 3 people in the room during purchase which didn't help, it just made things crazy chaotic. If returns were possible I would just for the fact that I feel S C A M M E D for over $400 that I shouldn't have had to spend. Hopefully when we are in contact with someone this week they will make it right....we'll see.