Richard from Leslieville, Toronto

Capps did a great job of the core service - duct cleaning - but also added a lot of value by explaining my HVAC system to me (just bought the house and familiarizing ourselves with the ductwork, louvers, humidifier, etc.) and checking, cleaning, & adjusting other components of the system outside of the ducts. There are probably other duct cleaning companies that could do nearly as good a job as Capps of the duct cleaning itself (although I found them to be very thorough and prefer their method of going into every vent with the air hose vs. the "push everything down to the basement" used by some other companies). But it would be challenging to find another company that adds as much value to the process. Having the owners directly involved also made a difference... it was obvious to me that Paul cared.

We purchased a house that was built in 1910 knowing that it would require some electrical upgrades / fixes. We called a few service providers, including Captain Electric who sent over Enrico to put together a comprehensive list of improvements / fixes. After reviewing a few other proposals, we ultimately selected Captain Electric on the basis of the company's qualifications and reviews, Enrico's thorough inspection, commentary, and straightforward / honest feedback on the scope of services required. Enrico advised that something I had been looking to do was not justified by our needs, but pointed out a number of safety items that needed to be addressed for our home to be safe for our growing family. We have been absolultely delighted with our choice. The work was scheduled within a couple days of the initial visit, the crew was punctual, polite and showed a tremendous amount of respect for our property (maintaining clenliness, etc.). They sent over a team large enough to handle the job in a single day to minimize disruption to our household. The quality of the work was top-notch and Enrico explained everything throughout. An ESA inspector came through (random audit) that day and vetted the top-notch work being done by Captain Electric. I had a question a few days after the work was done and Enrico made time to help. We have a few other projects in mind down the road and will - without a doubt - be using Captain Electric again.