Reviews

1/10

Plumber from hell! We called a plumber on a WEEKDAY to avoid high costs. All we needed was a simple shower faucet change. The plumber signed a flat rate fee contract for $595 and after the contract was signed, he charged us taxes on top for a simple faucet change. He had to take apart a piece of wall to fix the faucet which was fine. But he did not repair the wall after he was done. We paid the plumber about $700 with taxes for a 2 hour job. That's $350 per hour!! We also had to fix the wall ourselves because "it wasnt his job to put back the wall" but it was his job to take out the wall!! I also gave the plumber a new faucet so that he could replace the old one so that he could do the job at a lower cost. To change just the shower faucet it cost us $1000 altogether... like seriously. So much to change a faucet!! To top it off, the plumber took the old shower faucet with himself. Wont be surprised it he uses the old part to fix someone else's broken faucet. Definitely will not recommend this company to anyone. What a rip off!!! Wont recommend $350/hour labour job to anyone for a simple task. Find another company folks!!

Approximate cost of services:
$700.00
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Company Response

Thank you very much dear customer for your feedback, it is sad to hear that you depreciate our time a the work that technician provided to you. We are taking full responsibility for plumbing issues and the fixtures that we are installing at our customers houses. As well we are always advising customers ahead of time that we are not responsible for drywall or tiles it is not related services to the plumbing. Regards taxes on top of the flat price is a regular tax that has to be paid by every resident of Canada.