Horrible customer service. My wife was treated very rudely. Snow from other properties was dumped in front of our home. Why because they want to make sure the other properties close. It also makes it easier for them to work on these properties. After they close they don't care. The customer service rep just mocked my wife.
- Approximate cost of services:
- $500,000.00
- Company Response
Hi Dennis, This is Robert George and I am very sorry that snow was dumped in front of your home this winter. After the very hard winter we had did have a lot of snow that had to be moved around the site so we could continue construction and make sure people could move into their homes. I am sorry you didn’t feel as though the Customer Service department didn’t address your concerns and we treated your wife rudely. I assure you at Primont Homes we do care and try to make your home buying experience a positive one. Please contact me at 905-770-7002 ext 827 or via email at Robert@primonthoems.com so I can address any of your outstanding concerns.