Dominic P. from WALLENSTEIN

Initially, Steve came to our house to get rough estimates of the window sizes. When we were ready for a more accurate quote my husband and I went to WBI showroom. There Steve went over the options and his recommendation based on what we said we wanted. His estimate came in at the mid-point of other estimates we had gotten. The product was of the quality we wanted, without overbuilding our working-class neighborhood. He left us with a detailed contract to sign, including an estimate of the date for installation. We were not pressured to purchase that day, nor did we feel overly pressured to buy, and we appreciated that. Originally we were told it would take about 6 weeks for the windows to be made and delivered. It turned out to be about 4 weeks. Steve called to schedule installation. He thought it would take one full day, maybe part of a second day. It turned out to take nearly two full days. The two men who came to install the windows were professional, and seemed skilled and knowledgeable about the installation. Our old house gave them a few hurdles, which they overcame without too much trouble. They laid down canvas and plastic to protect our floors and furniture, and were careful of our belongings. They repaired the few nicks created in the window openings, and offered to paint the patches. They even took down and re-installed the blinds that were on each window. They cleaned up after themselves, both inside and out. I'm very happy with the windows' appearance, inside and out, and with their function! No more drafty windows, stuck windows, or broken screens!