Reviews

10/10

Our furnace started having problems and a repairman told us that there was a crack in the heat exchanger, that couldn’t be replaced because our furnace was too old, and they couldn’t get the parts. Our old furnace was very noisy, and it wasted a lot of energy. We had to find a replacement because it was November and winter was on its way. I called a friend who referred me to Spring Home Heating & Cooling Systems, and I am so glad that she did. The owner came to our house a few hours after I had called, and offered to bring space heaters because our house was getting quite cold. (No other company had offered that, so we were very impressed with his kindness.) He spent time with my husband and I, asking us questions about our needs and our expectations. He described different types of furnaces, and also advised us about the 2017 Ontario Government Furnace Rebate Programme. Spring Home kindly assisted us with our application for the Rebate.) We considered his expert opinion and we appreciated his expertise. He patiently answered all our questions, and then gave us a fair quote on the furnace that we chose. We selected the Lennox SLP98UH090XV36C modulating furnace and I’m glad that we did. It heats the whole house, and it does it very quietly! Even the bedroom that is located furthest away from the furnace (that used to be so cold) is now warm. I would highly recommend it to anyone looking for a furnace. We save a huge amount of money on our monthly energy bills. I also enjoy the Lennox IComfort Wifi that allows us to adjust the thermostat from our cellphones. I want to add that Spring Home’s installation team was top-notch. They laid drop-sheets down to protect our floors, put protective covers on their boots, were careful to not bump into any walls, and worked quietly and efficiently. Before they left they cleaned their work area and explained how the Icomfort Wifi Thermostat works. I should also mention that Spring Home’s Customer Support team have been very helpful. I was so impressed when Cheryl called me to arrange a follow-up appointment to check on the furnace and answer any questions we have. I only have good comments to make about Spring Home. They are an excellent HVAC company in every aspect of their business.

Approximate cost of services:
$5,000.00
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Company Response

Hi Debra, Happy New Year!
Thank you for all the kind words, was truly our pleasure. Should you require any assistance in the future or anyone you may know please do not hesitate to contact us at any time. Your satisfaction is our success!

10/10

My family and I are very pleased with our new front doors and the 2 new side windows that are located on either side of the doors. Our Welda consultant was Joseph, and he assisted us in our selection. He was courteous and accommodating when we changed our order and he gave us a timely installation date. We were also very impressed with the installer, Longines. He arrived on time, he worked constantly throughout the day, and he even vacuumed the work area! He ensured that the doors and side windows were perfectly level, and he sealed the doors neatly and thoroughly. He installed the handles and locks without scratching the metal. In my lifetime, I have never seen more efficient, excellent workmanship. The material of our new doors is steel, and they are extremely well constructed. They have withstood wind and rain storms without any leakage or drafts. I highly recommend Welda Windows & Doors to anyone. The doors are absolutely beautiful from the outside (photo 1) and inside (photo 2) plus they allow sunlight into our front hallway while providing us with privacy and security.

Approximate cost of services:
$6,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Debra
Thank you so much for taking the time to write this wonderful review
We all had a pleasure to work with you on this project. Please let us know if we could be any help to you, your friends and family in the future.
Best Regards
Welda Team

10/10

Chris and Jon arrived at the house at the scheduled time and very courteously introduced themselves. They clearly explained the job process and answered all of my questions. I was very impressed with the efficiency and the cleanliness of their work. I would highly recommend Duct Cleaning Specialists to my friends and family.

Approximate cost of services:
$320.00
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Company Response

Hi Debra, Thanks for sharing about your recent experience with us. Glad you were happy with the work performed by Chris & Jon. If we can be of any help or service in the future, please keep us in mind. All the best, Paul