Paul & Marian from Hamilton

Jim Lucas, the owner of Crackmasters, came to us as a result of a home inspection done as part of an estate sale. A portion of the foundation on this old house that we were selling was in need of serious repair, even a re-build. When it became apparent as work progressed that the job was becoming more complex and that the scope was getting outside what Crackmasters normally does, Jim did the research (unasked) and gave us the name of a specialty company that could do the work for us - even though in doing so it would cost Crackmasters the opportunity to do the work - which they could have done with some additional resources. But Jim knew that we were nervous and out of our depth on this and he wanted to set our minds at rest. And the work went from Jim to another company. So, we want to comment on the integrity and trustworthiness of Jim Lucas, who is a cut above so many others. At the outset, someone else told us that "Jim Lucas is the most honest guy I know". Well, we can believe it. How many tradespeople would put the interests of their customer ahead of even their own contract? Jim did, and for that we are very grateful and will recommend Crackmasters far and wide, to whoever will listen. Thank you very much, Jim!

60+ year old home overdue for a new main bathroom. Interviewed 3 other contractors before finding Mark Wilson. We liked his approach and his way with clients. Had to wait nearly 6 months (lots of work is a good sign if you can be patient), but it was worth the wait. Job started on time, finished on time and on budget. Mark and his associates - Steve, Alberto, Mark and Adrian - were all polite and went very much out of their way to keep the house clean (especially of plaster drywall dust!) and they invested themselves in the little details that confirm the choice of contractor. We could not be happier and Chermark has our unreserved recommendation. We will use Mark again, should the need arise.