Move from Alberta to Prince George
DO NOT USE THIS COMPANY!! We moved from Calgary to Prince George. The company picked up our belongings and stored them for us for a month. We set the delivery date to be Nov 3, and ny husband took the day off work to sit in our new empty house to wait for them to deliver. After 10 hours and no communication or delivery (the 1-800 provided was only during business hours), we waiting until the following day to receive our goods. Upon questioning, the delivery drivers gave us a different story than the office as to why the delivery was delayed. Once payment was received (and only after payment was received) they unloaded our goods. We had large dents in every appliance, broken chairs, tables, broken art work, and big gouges out of majority of the furniture. We contacted the company, supplied them with the list of damages and we were told we would hear back from them within 4-6 weeks. 2 months passed, and I emailed them. They came back with a replacement quote of $35. yup... $35! I am not sure where to start replacing items with all that money... should I replace to top of my washer ($400) or the $3000 bedroom suite that has chunks taken out of every corner? Decisions, decisions. This company started off very helpful, friendly and quick with responses. But after they got our money, they couldn't care less about our possessions. So if you work hard for your money and take pride in what you own, do not trust these bafoons with your stuff. The 2 companies that my husband and I work for both have added Atlantic Van Lines to their lists of "Do not use" for any other transfers across Canada. I have never been more disappointed in a company and their oblivion to customer service. If you would like to hear any more details feel free to email me at maritkeen@shaw.ca I wouldn't recommend this company to my worst enemy.
- Approximate cost of services:
- $7,000.00