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I had Jason from Jamison Furnace out to my home in December of 2013 because my furnace was making a squealing sound. While he was there the furnace wouldn't make the sound, and he informed me that the most likely cause of the noise was one of the furnace's two motors, considering when I was hearing the furnace make the noise. I decided against having Jason replace the motor that day, but called back a week later after I changed my mind. Shortly after the new motor was installed, the noise was back, and Jason came back out to find out why; it turned out that the noise wasn't coming from the furnace at all, but rather from another piece of equipment near the furnace. I wasn't happy about having paid for a furnace motor that it turned out I hadn't needed, and they told me that they weren't happy if I wasn't, and refunded me the entire cost of the motor! I recommend Jamison Furnace to my friends and family, because they do everything they can to make sure you're satisfied.
- Approximate cost of services:
- $800.00
- Company Response
That's absolutely right Mary Jane, we're committed to "wowing" every client. Our mission is to serve our clients' needs to the best of our ability in every way we can, and to that end we focus on their needs, not our bottom line. With that in mind, we most certainly aren't happy until our clients are. Curt Jamison, President