Talk is big but don't be fooled by the talk. Luke [removed last name - ed] talks big and how wonderful a job they will do and how cheap they are. First, they are not cheap. $60/hour per person. That is $60/hour for a guy to dig and fill a hole. If they have 3 guys on site, that is $180/hour for them to dig and fill holes. It would be remotely okay if the guys doing the work were so experienced that they were worth $60/hour. Well, I had so many different workers on site, most of them brand new, that they didn't even know how to dig properly, shore the walls properly and in the end they workers didn't know what needed to be finished or what was already done. So, hire your own guys to dig and fill the holes (you can find them on Craigslist, that is exactly how cleandrains.ca found the workers that were digging on my yard). That way you can save probably 300% markup on wages, which again could be warranted if they were experienced and qualified, but they weren't. The other very disappointing experience with cleandrains.ca is that they didn't show up when they said they would. My job got delayed and delayed and when they didn't show up, of course they didn't call us to tell us they weren't coming. Basically, if they have other new jobs to start they will go there first and put your job off as long as they can. Oops I forgot, the only times they did come right when they said they would was to pick up their payment. I would be embarrassed to recommend them to my friends.
- Approximate cost of services:
- $12,000.00
- Company Response
Response from clean drains, this project was a set contract not hourly plus once we pulled the permits the inspection revealed that an outgoing line to the city connection was too high. This was done by a previous contractor. The additional work was not in our contract and the client was not happy about this and wrote these statements. The work though was finished by us the same week as the dispute and at no additional cost to make the client happy. Unfortunately this comment was never updated we are in the process of contacting the client to have her update this message to properly reflect what happened. Thank you for your consideration.