We picked Barbecues Galore because of the Valor Product line which seemed to be the best of the bunch for our needs. The guys in the showroom were helpful in explaining the different options available, coming up with a rough quote and scheduling the appointment for the estimator to come out. A couple of weeks later, the estimator came out to check that we could actually do what we wanted to do, firm up the price and schedule the install. The estimator, Les I think?, was very knowledgable and friendly and confirmed everything that would be required. Within a couple of weeks of us paying the downpayment the install crew were out and did a great job, completing it within the day. We're extremely happy with the fireplace we selected, the heat it throws out is amazing and it looks beautiful, just need to get the rest of the fireplace, mantle, etc. renovated to do it justice.