Reviews

10/10

Excellent. The technician was very professional and skilled. He did a great job and my washer works beautifully again!

Approximate cost of services:
$250.00
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Company Response

Thank you very much for your kind words,
Fixing appliances is our specialty and passion. Our goal and vision is to exceed expectations for every single customer!

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

Besides fixing appliances we can also help with any plumbing issues or if you wish to repair or upgrade your roof windows or doors

10/10

I called Mr. Rooter because our bathroom faucet was leaking very badly and ruining the granite countertop. Waqas Ahmad arrived and saved the day! He was extremely professional, never made me feel rushed and explained things very clearly. While replacing the faucet (after carefully showing me why it had been leaking), he took the time to clean the areas which I thought had been permanently damaged by the leaking water. I was thrilled to say the least. I then showed him my kitchen sink and the two basket strainers which had stains on them that couldn't be removed. We discussed various options and I finally opted for new ones. He installed them very well and I am so pleased with the result. Lastly - he resealed another bathroom counter which needed it very badly. My experience was excellent and I would highly recommend Mr. Ahmad to attend to any plumbing situation. He is obviously extremely skilled, experienced and committed to his profession and to the company.

Approximate cost of services:
$990.00
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Company Response

Hello Leslie and thank you for sharing your positive experience with Mr Rooter and our technician Waqas!We are always making our best effort to understand and appreciate the customer's needs in every situation! We do take great pride in respecting our customer's property as well! Glad to see that Waqas was a great example of that! Thank you for choosing Mr Rooter and have a great day!

10/10

I was very impressed with the service I received from Mr. Rooter from start to finish. They returned my call very promptly and were very professional and polite on the phone. They provided me with a Sunday appointment at a convenient time for me. The plumber who attended, Rick Phillips, was excellent. He clearly knew what he was doing and was very patient and explained the problem to me and how to avoid it in the future. I never felt rushed and definitely was very happy with the service. I would use Mr. Rooter again for any plumbing issue and would highly recommend them!

Approximate cost of services:
$145.00
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Company Response

Hello Leslie and thank you for sharing your positive review with Mr Rooter and our technician Rick. Customer focus is top priority for us at Mr Rooter and we always want to make sure that our customers are serviced with the utmost respect and informed as to what is happening with the plumbing request. We are happy to hear you received that from Rick and appreciate that you would recommend us to others. Thank you for choosing Mr Rooter and have a great day!