Reviews

10/10

As the title states, North Shore did an excellent job on replacing the eavestroughs and downspouts on my relatively small semi-detached bungalow in Mississauga. Three guys came out and all were punctual, worked efficiently and were very professional. They answered all my questions and even explained things as they went along since they saw I was interested in the job they were doing. My and my wife chose North Shore for a few reasons: first is because they provided us with a competitive quote. Second, because of the outstanding reviews on Home Stars. The third reason is because on their website it showed they accept VISA/MC as a payment option. When speaking to Laura in the office I advised that I would be paying with visa gift cards for the majority of the payment. In the end paying with the visa gift cards all worked out. But, as a warning for anyone wishing to pay with Visa/MC gift cards, some of these gift card companies require a deposit of 15% of the total amount that is charged on that specific gift card (they say it's because you are paying for a service, as opposed to buying a product) - it doesn't specify this anywhere on the Terms&Conditions on the gift card. We eventually got the 15% deposit back onto the gift card, but only after 7 days or something like that. I found this out after having to call to complain to the gift card customer support centre. It had nothing to do with North Shore's payment processing specifically but, what a headache! Anyhow, Laura went above and beyond in trying to make my preferred payment option work. North Shore was extremely accommodating and worked through the problems in a very timely and professional manner. It's been roughly 4 months since the job was completed and no more leaks since then. Me and my wife are very happy with the job they did and definitely would recommend them to any family or friend.

Approximate cost of services:
$2,200.00
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Company Response

Thank you so much, R. Processing the VISA gift cards was a learning experience for both us. Through our regular communications we managed to sort it out. The main thing, is that your eaves were installed well and at the price originally quoted. You also have properly vented soffits. Laura