John from Aurora

We hired Shelli and Wolf to restore our deck, which was in serious disrepair as a result of the original contractor’s slipshod installation. Their original estimate, using wood, was below our budgeted figure so we decided to use composite decking instead of wood. Even then, their price was quite reasonable. We are delighted with the result. They were able to retain the existing wood framework, which Wolf reinforced with new wood. He also was able to use several other elements from the old deck that were in good shape, but he meticulously reinforced and solidified the whole structure with new materials. We were impressed with Shelli and Wolf’s friendliness, workmanship, attention to detail and great suggestions along the way. We love our new deck!

Grant Reuston is our man when we need plumbing work done. He located a difficult-to-find part and replaced a very old bathtub cartridge with professionalism and good humour. He advised us on the steps in the process at the beginning and left us feeling confident in his knowledge and skill. He arrived on time after a phone call told us he was on his way. Grant did a great job. We highly recommend him.

Gas fireplace would not ignite. Nima provided same-day service, used diagnostic equipment to detect a problem with a temperamental wire connection in the thermostat and provided a prompt, cost-free solution. Nima was courteous, personable and accommodating, answering all questions. Two years ago, on a friend's recommendation, we switched to Mr. Heat for our furnace, AC and gas fireplace maintenance. In comparison to other services we have used, we have found them far and away the most prompt, professional and efficient. Highly recommended.

It's easy to not even think about your dryer vent as long as it's working. We're pleased that we got a heads-up from a newspaper article and called Dryer Vent Wizard to check ours out. We'd had the flexible, silver-coloured type venting for years. Tyler, the owner, called at 8:15 to advise that he would arrive on time at 8:30. Explaining that our venting was a fire hazard, he advised that the venting would have to be replaced to meet code requirements, but first he tested the air flow and temperature and let us know the dryer itself was working well. He did the job in an hour, took away the old venting and other debris, and left the work area clean. Tyler was prompt, friendly, knowledgeable and professional, and left us with peace of mind. We highly recommend him.