Reviews

10/10

I called during quite a busy time for plumbers (right after the ice storm) but was giving an extremely reasonable 1 hour window for the next day. The gentleman that arrived (Lawrence) was courteous, friendly, and professional. I got the real sense that he took pride in his job and was happy to be here helping me. He did a clean and thorough job and was mindful of several abnormal requirements that I asked for. To top it all off, I happened to run into him at the hardware store the next day and he was kind enough to offer to help me pick out a few miscellaneous items I still required for the laundry room. I will use New Canadian Plumbing for any future needs. Highly recommend.

Approximate cost of services:
$320.00
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Company Response

Hi Andrew, first and foremost, we would like to thank you for taking the time out of your busy schedule to share your overall thoughts and experience with fellow homeowners. We appreciate you kind feedback. Secondly, we are very pleased to know that you are satisfied with our efficient workmanship and customer service. Laurence, as well as all of our staff, continiously aim for customer satisfaction and it is always rewarding to hear feedback from our customers such as yours. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continuing business. Until next time Andrew, take care.

10/10

We were experiencing a rat issue within the walls of our home. Joe was extremely personable and professional. He came exactly on time, spent the time to discuss our exact scenario and explain the options. Using his fiberoptic camera he explored the potential entry points, and he spent extra time to help remove decking and install a permanent fix to the source of the problem. Even in the freezing weather conditions, he took his time and did a thorough job. I highly recommend.

Approximate cost of services:
$200.00
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Company Response

Thanks guys. Sometimes a job comes down to probabilities. It turns out that this particular job ends up to be on the same street as a job which I was involved in this past summer. The jobs were strikingly similar in many respects. On the phone I had made a mental note to focus on the same entry point based solely on the address alone. Sure enough while we were in the kitchen and I was getting a low down on the rodents movements it was becoming more and more evident. The job was virtually identical to the summers' job right across the street. Hidden holes were baited and sealed right then and there because I knew exactly where to look. Imagine if we had just installed bait stations or traps. With the opening being active the problem would have never went away. Joe