My elderly mother called out SOS Appliance Repair on November 25th, to repair her washer/dryer. The technician charged her $430.00. She used her machine one single time, and when she attempted to use it a second time, three days later, it did not function again. She again called SOS Appliance Repair, and the technician, on the phone, said that it would be an additional $600 to repair it a second time, based on his estimation. For shame SOS Appliance Repair. At the first visit the repairman should have been decent enough to explain to my mother that it was a 22 year old machine and she should not spend a cent on repairing it, and should instead purchase a new machine set. Instead he charged her over $400 and then wanted to charge her an additional $600!!!!!! Where is his decency? Does this company make a point of taking advantage of the elderly? My mother was ready to spend over $1000 to repair a 22 year old machine……..when she could have bought a new one for less than this. Where are his ethics? What kind of a company does this? For shame SOS Appliance! For shame! This is a terrible company that gauges the elderly.
- Approximate cost of services:
- $430.00