Ben Baker from Burnaby

Long Life staff were amazing. From the beginning of the process to the day they completed and left, we had a great experience. Paul walked us through the showroom and listened to what our vision was, our budget and our timeline. He made sure that our son was not bored and that we were not feeling rushed. He showed us options, made suggestions and together we came up with a solution that worked for everyone. When it came to have the windows measured, Randy was on time and efficient. He went through the entire house with me and made sure that every detail was looked at down to which way windows would open up. The day before installation I got a call from Randy. He had been thinking that the J trim that goes around the vinyl was white on our house. He was going to be late the first day because he needed to stop and get J trim that matched the windows. Something I had not even thought of. The result of doing this makes all the difference in the world as we powder coated the outside of the windows dark grey to accent the house. Great detail catch by Randy. Installation was done mid December 2013 and they told us it would take 4 days and it did. They carefully removed the vinyl siding that was on the house, removed the windows in their frames, installed the new windows with lots of foam insulation and caulking, made sure they were fitted square and then buttoned them up. Only then did they put on the old vinyl. Every day they cleaned up their mess and took it away. They answered questions that I had while they were installing and even took the time to go over the windows with my wife so that she could see how they could be taken off easily for cleaning. Long Life was recommended to us by a neighbour and now I truly understand why. Randy and Cory did an excellent job in the installation and I am very pleased with their attention to detail. They even built a new casing for the sliding door out to the back yard. Job was done right, on time and on budget. What else could you want? Ben Baker