F&M from Steveston

We contracted EcoWest to complete a variety of exterior upgrades. This included installing and painting new matching wood lap siding on 2 sides of the house, paint install all new fascia, new vinyl soffits all round, and new gutters. We were asked to pay 45% of the total up front. That is very much over what the recommended amount is. But we agreed. Two months after signing and paying our deposit the work finally started. The new soffits involved removing all of the old wood soffitting and installing new perforated vinyl soffitting. After the job was said to be complete, while we were having new attic insulation installed, it was discovered that the soffit subcontractor (Chris) had in fact not removed all the old wood soffits. Instead for two sides of the house he just installed the new vinyl over top of the remaining old wood. When we challenged Ecowest at an in-person meeting, the Ecowest co-owner (Greg) said that the subcontractor would fix this. We were told it would happen on Saturday Dec 14th. The day the sub was to do the work he no-showed. We contacted Ecowest later that day to ask what was going to be done. Finally on Dec 23rd the sub showed up on 1 hr notice. He left, and left someone else, I assume from his company, to complete the work. The vinyl soffits were pulled down and revealed that almost all of the original wood soffits on the two long upper sides had been left up and just covered over against our explicit instructions, and the subs final attempt to say it was all OK. We had other issues during this contractor involving pressure to pay installments in advance of those specified in our Scope of Work document, and work progress status statements made by the sales person (Joe) that we feel were misleading at least, and likely outright fabrications. This was a very unpleasant experience for what should have been a simple exterior upgrade. I would not ever trust this company again.