I would NOT recommend anyone use this company. They claim to be in business for a very long time however their staff is not knowledgeable. I needed a new furnace and when they came to my home for an estimate for a high efficiency furnace they told me I did not need a two pipe system - his exact words were "lets see if the boys can do that when the install is getting done" Every other estimate I received I was informed for a high efficiency furnace you need two pipes - 1 to draw the air in and the other to draw the air out. My assumption regarding this was either he does not know what he is doing or second they wanted to save costs by not doing a proper job. Their quote was also higher then others for the same exact product, model and they said two pipes is a must and will make it happen. STAY AWAY.
- Approximate cost of services:
- $3,500.00
- Company Response
Thank you for your valued feedback. In every installation there are a lot of variables based on the very different applications in every home. Unfortunately in your case our salesman was simply pointing out that since your basement was completely finished around the furnace room that it was going to be a difficult task to get both intake and exhaust vents routed to the outside wall without a lot of post construction for you. I cannot comment on what other sales people may have been seeing differently than us but I can assure you that we do many furnace installations every season and always insist on the best practices in every situation based on what is or is not possible. We prefer to be upfront with our customers before the installation occurs in an effort to not have any surprises on install day. I am hoping your installation went as planned for you.