Darren Nagy from Edmonton

Reliance requires your furnace to be inspected to keep the warranty which is fine. I has my service call come out of January 9th 2017. After Tech finished up and left I could smell gas. I phoned atco to come out and they traced the problem to the control valve. I had called reliance at 5pm after calling atco I had a 20 minute wait time. The gentleman I was talking to booked my appointment for 7pm to 11pm window. At 11:20 I phone reliance again because no one showed up. They stated they lost appointments. They were suppose to call back with an update never did. I had to call in again. The lady I talked to told me I have to wait till 7am to get a tech to show up. After I told her this is ridiculous she booked me in for a window of 12am to 7am. So I hope one day reliance shows up again. I will be cancelling my monthly payment plan and looking to a new company.

Ronnex was recommended to me by a couple co workers. I got quotes from a few other builders but Ronnex's base package was much better. Jason was very professional gave me ideas to help with the build and his final bill came in right on what he had quoted. All the sub contractors Jason used were great and friendly. Glen his foreman was very good too. Only delay was on the overhead doors but that was because of the special tracking. The site was always kept clean which is nice. I would definitely recommend Ronnex and would use them again if I build another garage.

I phoned Robert on a thursday and friday Robert came out and gave me a quote. Quote was prompt. The Days that Robart came the electricians we on time and very courteous and proffessional. Work completed was good and Robert's son was very good at explaining what they had done. I would use them again for a job like this. I was going to give Robart a 9 rating for the only reason of the price being high but I guess you get what you pay for though and I gave a 10. Good experience overall

Had a furnace installed in Decemeber of 2012. Install was pretty good. The installers had made a hole in the siding after talking with a manager nothing was done about this except the recommendation to put conduit out of the hole to make a fake electrical look. In the summer of 2013 I had a partial sewer back up and thought I should raise my furnace to be prepared just in case this happens again. When I called to ask if raising my furnace is a possiblity I received attitude from the person on the phon. She stated she would call back and give me more information. She never phoned back. I called to inquire a week later and set up an appointment for a quote for raising the furnace. The day of the appointment no one showed up and I did not receive a phone call. I have to use a certified Lennox dealer for yearly servicing if I can find one that is reasonable I definatly will not be using Reliance again. Overall the furnace works great and the install was good. Im just really not satisfied with the follow up service.