We have used The Weed Man for 2 years now. They start application in April and we pay approximately $55 per application (this includes a few fertilizer applications as well as weed spray). We continued for a second year because we thought maybe the first year was needed to get rid of most of the weeds. However, we have noticed very little improvement in our "weed situation". They say they'll come back for additional applications if you aren't satisfied and we have done this as well...still lots of weeds. On top of a product that really doesn't work, I watched one of their employees apply their product this morning (if you could call it that). He simply sauntered up our lawn once, missing most of our lawn, and then left his invoice at the door. This was my last straw. I immediately called head office to cancel our service and was surprised again when I wasn't asked why we were cancelling from the girl in the office. It's like they don't care if they keep customers or not! We will never hire weed man again and I will definitely share our experience with other people! Don't waste your money on this unprofessional, unnecessary service.
- Approximate cost of services:
- $55.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
I am sorry and very surprised to hear about this concern. Unfortunately my franchise does not service your area but I can assure you that every franchise cares about customer retention. I would only suggest that you email your local franchise about this concern so the Manager can look into this issue and resolve the matter.
Steve Stronge
Customer Service Manager
Weed Man Scarborough