Hardwood floor and rug install
Extremely displeased. Hardwood install was done by one man. He used damaged wood and wouldn't replace it, the baseboards are horrible, some not even nailed in. There are numerous damages caused by him during the install. Transitions are damaged and are squeaky. Contacted the store many times but they refuse to send a representative over and insist that there is no damage. How can they claim that when they won't come and look! Horrible business practice. Their warranty means nothing as they won't honour it. Very very unhappy with my choice to go with them. Buyer beware. You asked for the invoice numbers? Here they are. 33036 and 33016. I've added pictures as well.
- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- Stand by their work and hire better installers.
- Any advice to offer fellow homeowners facing a similar project?
- Go somewhere else.
- Company Response
this claim is not known to us ... we have not done any wood installation in Courtice, Ontario last 30 Days... we would be glad and happy to investigate his claims if there is an invoice # and installation date provided...