Reviews


First Review

1/10

Elegant sofa Outlet in Markham will sell you 'custom made' sofa. You can actually customize size, shape, fabric etc... If they can deliver on their promises’ ? is a big question mark. For me all went well until they delivered my sofa in a wrong color. At first they wouldn't admit the mistake, then it became endless story from how the fabric in not available anymore, though will not allow me to choose a different color/fabric. Eight weeks later they are delivering the color I ordered (upholstery fabric only), but not in a design I ordered. They actually came to my place, strip the sofa off and put a new cover, only to discover that this time it had stitches where they do not belong. The next thing , they agreed only to replace pieces of fabric where the stitches are visible, Only now the fabric is not in the same direction as the rest of the sofa, leaving me with visible patches of colors.... and I paid them a full asking price.

Approximate cost of services:
$2,000.00
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