Heather in Cabbagetown

Sunny and his assistants have been maintaining my rooftop heating + AC unit ever since I moved into my present condo apartment. At first there was a problem with ignition that the original contractor could not fix, but Sunny figured out that a crucial screw was just a little too long. He replaced the screw and that problem was solved very cheaply. When the motor finally gave up in the dead of winter, they came immediately and installed a replacement. The latest and biggest job involved replacing weatherworn ductwork and wrapping it properly to minimize heat loss. They are reliable, their rates are reasonable, and they really understand the mechanics of heating systems.

Service from the Fireplace Shop has been reliable for the four years that I have used them, but they recently cancelled ("rescheduled") two service appointments in a row with no explanation and I am fed up with their office staff. I will take my business elsewhere.

The price that I have given for the reno includes the fees of the contractor and of a designer, as well as Wolstencroft Kitchens. Dave Wolstencroft was central to all phases of the project: the four of us hammered out the design together and he was on site day after day while the work went on. Several things impressed me about the way he worked with the others and with me: (a) he listened, and would later make suggestions based on the ideas that he had picked up from us (not on his own preferences); (b) his attention to detail was awe-inspiring; and (c) if he has a temper, I never saw it--he seemed always easy-going and accommodating. The final result was beautiful and on budget, so I am am very contented customer.

We were moving from a Victorian family house in the Annex to a condo with practically no storage in Cabbagetown, and had to clear stuff accumulated over thirty years. Cherri was tactful, practical, knowledgeable, flexible, and completely reliable. She dealt by phone and email with auctioneers, furniture consigners, props specialists, and charities, saving us huge amounts of hassle and uncertainty. "Don't worry, it'll all be gone by moving day," she assured us--and it was. At the end, she supervised the final clean-up by the junk guys. We could not have done it without her.