I had Aire One perform furnace tune-up and Fireplace cleaning. The tech recommended replacing 3 parts on the furnace ranging in price from $120-$280 each. I wasn't prepared to drop an additional $600 on parts, but agreed to replace the flame sensor @ $280 which seemed like a lot for such a small part. While the tech gets the part and starts installing, I find that the part can be purchased online in Canada for $50. Ok, I understand that business has overhead, but that is crazy mark-up for a part that takes 10 minutes to install. I wish that I had read these Homestars reviews before calling Aire One. I will not use this company again.
- Approximate cost of services:
- $580.00
- What could this company do to improve their services?
- Set reasonable prices for parts.
- Any advice to offer fellow homeowners facing a similar project?
- Ask friends, neighbours or colleagues for trusted recommendations.
- Company Response
Thank you for your input. 120,000 home owners trust Aire One for their HVAC equipment and we are proud of the products we sell and the service we provide.
Aire One doesn’t cut corners when it comes to your family’s safety. We only install original manufacturer’s parts, not after market products. To complement these superior quality parts, we also only employ experienced fully licensed technicians. A job done properly is worth every penny and Aire One stands behind our products and service. We true appreciate your feed back. Please call me directly to discuss the matter further
Austin
416-460-5300