Reviews

10/10

Alan was one of the few who responded and was up front in trying to squeeze in the work I needed done. All other companies said they were too busy and were scheduling into the next year. We had a 7 x 9 decorative opening over the car port in our newly bought cottage. We needed that opening closed up and shingled to match the original 15 yr old shingles. Once he had some time to make the trek out to Lakefield, he made the appointment to come up while we were not onsite and he completed the work and cleaned up the job site impeccably when we got there. I could not be more pleased with the close match of the new shingles. When we reroof in a couple years, we will definitely consider having Alan do the work for us.

Approximate cost of services:
$1,200.00
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Company Response

Thank you for the great review , we were happy that we could help you out! I hope you and your family have many wonderful memories in your new place

10/10

Jorge was a pleasure to deal with. In the past, I have had other companies replace shingles blown off due to high winds and paid the same amount and they literally spent less than 20 minutes. Jorge and his helper spent well over an hour not only replacing missing shingles, they nailed down compromised shingles and recaulked the flashing and did an inspection. At the end of the inspection he was courteous but candid about the condition of the roof and the workmanship of the original installation. Even though our IKO shingles were subpar in wind performance, he pointed out that proper installation requires 6 nails per shingle and where the nails should go. He explained this using a shingle that was dislodged due to improper installation. I would recommend Green Roofing Solution for any repair or replacement as we will consider using them for our reroofing project in the near future

Approximate cost of services:
$400.00
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Company Response

Hello Dennis, thank you so much for choosing us and for this review! I really appreciate it! It was a pleasure working with you. Wishing you all the best! Kind regards, Jorge

10/10

My uncle had a copper sprinkler supply line leak inside the wall and FP plumbing was the first company among a few to contact me. After I provided as much information via pictures and video, Fabio gave a rough estimate on labour and came out to see the issue before firming up the quotation. Work was done quickly and professionally and Fabio was so easy to deal with. If you are like me, I tend to keep the contractors that I find honest and easy to deal with, on speed dial for my own home and for referrals to relatives. Fabio will be dealing with another a plumbing issue at my mother in law in the near future. My uncle sends his regards appreciation. Thank you!!

Approximate cost of services:
$300.00
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Company Response

Thank you very much! Your kind words are greatly appreciated. I'm happy to help and that my work was up to your expectations. I strongly wish to continue a work relationship in the future.

Thank you again!
FP Plumbing

10/10

I have used Yevhen' service twice and found him accurate, honest, reliable, friendly and competitive. He will give you honest advice on whether to replace or repair. His repair quotes are competitive and you can count on the proper diagnosis and repair. He fixed my mother's fridge in a timely manner and my mom was pleased with the service. I have recommended him to all my family.

Approximate cost of services:
$350.00
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Company Response

Thank you Dennis for contacting me for service and time you spent for writing this review! Appreciate it so much! Yevhen

10/10

Our property management at 126 Simcoe changes frequently, so Sychem was not one of their preferred contractors. The current preferred hvac company, declined my request for service, sending me an email saying they cannot accept my service request at this time...never had this happen to me before...no explanation given. I decided to go through my old emails and called Sychem who was the preferred hvac contractor at that time in 2018. Sychem was responsive both times and even diagnosed the first issue in 2018 over the phone by resetting the heat pump and thermostat, and no visit was needed. This time though, resetting the heat pump and thermostat did not work, so a visit was required. Their service call rates are competitive for a downtown core condo visit, but the main thing is that they diagnosed and fixed the issue promptly without a need to go back. Will use their service again in the future, regardless of which company is recommended by property management.

Approximate cost of services:
$288.00
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10/10

Forgot to submit this review from Jan 2018 after Casa Bella did a great job at my mom's house doing all her windows and patio door. As expected everything went smoothly despite -25 C temperatures. The guys did a great job and over a year later, there are no issues. Have recommended Casa Bella to family and friends and they have been happy with the service. One good thing about Casa Bella besides the great product and competitive pricing is that the installation crews are their employees and not a third party. They take pride in the installation and product and you won't be disappointed.

Approximate cost of services:
$28,000.00
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Company Response

Hi Dennis,
We appreciate you taking time to submit a review. As you mentioned, we use our own factory trained installers to install your windows and doors, giving you peace of mind and ensuring the product performs as it should. Thanks for your business and for recommending Casa Bella to your family and friends - a customer referral is the best endorsement a company can get.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

10/10

Before homestars was around, I found Mark's family-run company by a recommendation from my brother who had shutters made for his home. Not only was Mark the nicest contractor that we got estimates from, but he was part owner, fabricator, and one of the installers. Our house was outfitted with 38, 3.5" wood plantation shutters, of which 2 were fabulous arched sunburst panels. Since it was installed 5+ years ago, I can say that the fit and finish of the product held up well. I recently replaced all windows and contacted Mark for help in reducing the width of 8 of the panels and replacement parts for some of the magnets. Mark did not hesitate to help and gave me complimentary replacement parts. He goes beyond what I would expect and I had to hop on here to let you know that they make quality shutters. I have referred family and friends over the years and they concur that the experience has been absolutely positive.

Approximate cost of services:
$8,000.00
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Company Response

Hey Dennis thanks for sharing your experience it's always a pleasure working with you guys your the best!

10/10

From German (sales) to Bill (installation) and the crew, Casa Bella did a great job with entire house windows and sliding door replacement at my mom's house. The crew was punctual and really diligent about taking care not to damage the inside of the house while working there. All flooring was protected and the guys were all super nice. We went with Casa Bella because a few family members highly recommended them and we can see why. Pricing was very competitive and estimates were detailed. The installation went smoothly despite the cold weather. Next up...my house

Approximate cost of services:
$18,000.00
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Company Response

Hello Dennis - Thank you for submitting a review for Casa Bella Windows and Doors. Our main focus is to ensure we provide a quality product and an excellent customer experience. From manufacturing to sales to installation and service, our entire team takes pride in their work and in making sure it's a clean and seamless process. Thanks again for taking the time to submit a review. We know you have a choice and appreciate that you chose Casa Bella Windows and Doors. We look forward to working with you again on your house.
Sincerely
Paul Gitlin
Casa Bella Windows and Doors

10/10

The high ratings for Moore Skylights Inc. is 100% justified. After speaking with a few companies, I chose to go with Jeff's company because replacing skylights was his specialty. I found Jeff to be thorough and very professional and he provided me with pictures of the condition of the old skylight, explained the replacement process and pictures after the replacement. His pricing is very competitive and he is easy to work with. He was punctual and took care to protect the interior of my home and cleaned up perfectly. Since my install, I have entrusted him with replacing the skylight at my mom's house and recommended his company to my sister.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Dennis,

Thank you so much for the great review and for trusting us with your skylight replacement. I am very happy to hear that you enjoyed our services and that your experience with us was fantastic. I am also much appreciated for being able to install your mothers skylight and soon your sisters. Thank you again for your review and for choosing Moore Skylights Inc. to be your skylight replacement specialist.

Jeff Moore (Moore Skylights Inc.)

10/10

After getting quotes from 4 different contractors for replacing the gutters on my home and my mom's, I selected True North because John was the only one to leave me samples, made a follow-up call to discuss his extremely accurate and detailed quotes. True North was competitive and answered all my questions. This review is for my mom's house. This summer has been challenging for outdoor work and John was great in letting me know when he would be on site. Every detail and changes to the work was explained. The job site was clean after installation and the new eavestroughs look great. True North uses up-to-date hinges, fasteners and joints so I am confident that the new gutters will perform well and remain leak-free at the joints. John is one of the most accommodating and friendly contractor I have met, and I do not hesitate to recommend his company to family and friends.

Approximate cost of services:
$2,450.00
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