Russell Hann from Toronto

We called Steve Brannan to deal with our dishwasher that was purchased in late 2007 as a part of a general kitchen renovation. In the course of a few months this summer (2013), it had stopped reliably cleaning the dishes. We had learned a great deal from Steve Brannan's CBC broadcasts over the years, where we first learned about him. Another friend had used his services and recommended him highly. We were also somewhat fearful of what his verdict might be, because we had also exhausted all the maintenance procedures that came with the machine. When we contacted Steve Brannan by phone to make an appointment, he clearly explained his services and the charges that we might expect. It turned out that fixing the problem was relatively simple, although far more complicated than any procedure that came with the manual and far beyond what a home handyman could do. As part of the service he also gave us a short tutorial on how to avoid the problem again. Our dishwasher performs again like it did when it was new. We would recommend his services without hesitation.