Elaine Simpson from Cumberland

When the home inspection industry fails you, and you realize, years later, that the end result is a home with major foundation issues, I am so grateful that Ottawa Foundation Contractors were there to completely save the day AND my sanity! A combination of a sump pump failure in April 2013 and previously unknown foundation leaks in my 60 year old home had me pretty much freaking out with no idea where to turn, and most of all, worried that I would be taken advantage of and overcharged for the job. While other estimates all were in agreement that all four sides of the home had to be completely dug out , repaired, waterproofed and a new weeping tile system installed, only Ottawa Foundation Contractors provided as detailed a work schedule and outline of the required process, step by step. I knew EXACTLY what was included so that there were no assumptions or misunderstandings as the work went on. This was a huge job, and it didn’t take long for me to realize that no matter how many shovels you own, this is a project best left to the pros! From the get-go, Larry, the project estimator inspired confidence that this company would do this right, and I so appreciate how Ziad worked with me on the financing end of all of this to make it happen. Ryan and his team were A-1; professional, helpful, patient with my questions and always reachable; I couldn’t have asked for better. Little issues came up, and both Ryan and Jason seemed committed to getting them resolved quickly and the job done well and in a timely fashion; they were there every day, in all kinds of weather, and the project was completed very close to the original time estimate. They left the work site as tidy as possible at the end of the day and always safe. I especially appreciate the time and the care they took to remove a large deck in the rear in such a way that we have been able to reattach it, saving us thousands of dollars over the cost of a new one. Thank you to Ziad and his team for making this a stress-free process. I am sure no one is ever truly happy with the daunting prospect of having such a major issue happen to their home, but under the circumstances, you and your team certainly gave your best to make it as pleasant as it could be. I finally have peace of mind and will no longer be afraid of the month of April, knowing that I have the driest basement in the neighbourhood! Two thumbs up for the excellent service that Ottawa Foundation Contractors provides; they are the poster children for taking a lemon of a foundation and making lemonade out of it; I have no hesitation in providing a genuine and heartfelt reference, and would be pleased to answer any questions you may have at elaine@travia.ca Elaine Simpson